Digital health services provided by Lightwave for Ghanian healthcare institutions, initially revoked, have been reactivated for their electronic medical records.
The Lightwave Health Information Management System (LHIMS), a vital part of Ghana's healthcare infrastructure, resumed operations following a suspension earlier this month. The suspension, which took effect on May 31st, 2025, was due to concerns regarding service delivery and performance issues.
The suspension affected the management of electronic medical records and patient data in public hospitals and health facilities across Ghana. It also disrupted the wide area network (WAN) connectivity, impacting support calls, service requests, and technical assistance.
The suspension was a corrective measure aimed at addressing operational weaknesses and ensuring that LHIMS could meet the national healthcare standards for efficient health data management and service delivery. After discussions between Lightwave eHealthcare Solutions Limited and the Ministry of Health, the service was reactivated.
To reinstate LHIMS, Lightwave took steps to resolve the identified deficiencies. This included improving system stability, enhancing technical support, and upgrading the infrastructure to ensure seamless and reliable operation. The reactivation allowed LHIMS to continue supporting Ghana's health sector with improved performance and restored confidence from health service providers and the Ministry of Health.
A spokesman for the Ministry of Health, Tony Goodman, was involved in discussions with Lightwave for the reactivation of its service. The reactivation was announced in a press release from the Ministry of Health, marking an important step towards ensuring that health data management remains robust and effective, facilitating better healthcare service delivery nationwide.
The reactivation of LHIMS services ensures the continuity of electronic medical record management and patient data handling in Ghana's public hospitals and health facilities. LHIMS supports electronic medical records, patient data, and networked services, making it a crucial component of Ghana's healthcare infrastructure.
However, the exact reasons for the initial suspension of LHIMS services were not disclosed in the provided information. Additionally, delays in the government's contract extension consent process, according to Lightwave, may have contributed to the suspension.
In conclusion, the reactivation of LHIMS services has restored essential health information management capabilities in Ghana, ensuring the continuous flow of patient data and the efficient management of electronic medical records in public hospitals and health facilities. The focus now shifts towards maintaining the system's performance and addressing any future challenges that may arise.
The reactivation of LHIMS services enables the system to continue supporting the management of electronic medical records and patient data in Ghana's public hospitals and health facilities, enhancing health-and-wellness care delivery. Incorporating advancements in science, technology, and medical-conditions management, LHIMS becomes increasingly critical for maintaining robust health data management and providing seamless health-and-wellness services across Ghana.
