AI Now Available for Clinical Care: Your Health Assistance at Hand
Insight Health, a startup based in the US, has developed an AI platform designed to streamline clinical care tasks for providers and enhance patient interaction. The platform, which is HIPAA and SOC 2 Type 2 compliant, protects personal health information (PHI) while automating routine workflows and improving communication [1].
The AI platform is equipped with intelligent automation that helps reduce administrative burdens such as monitoring patient statuses, sending personalized medication and appointment reminders, and managing follow-ups. This allows providers to focus more on direct patient care [1].
AI-powered virtual agents and chatbots, like Lumi, handle common patient queries using natural language processing. Lumi supports appointment scheduling, in-office visit summaries, and post-visit feedback collection. It also reaches out to patients for a screening visit to gather updated patient history and integrates with a practice's EHR and referral notes to extract relevant patient data [2].
One of the key features of the platform is its ability to analyse large datasets and patient histories to recommend care pathways tailored to individual needs. This personalized treatment planning is crucial in optimizing operational efficiencies and making care delivery faster and more accurate [1].
The platform also prioritizes clinical tasks by predicting lengths of stay and optimizing patient flow. This ensures that care is delivered in a timely and efficient manner across various specialties like oncology, endocrinology, and mental health [2].
The integration of multiple data types and continuous patient engagement through conversational interfaces enhances remote and chronic disease management. This enables more timely, transparent explanations for patients and supports multidisciplinary care [2].
Insight Health's AI platform has been praised for its accuracy. The accuracy of the audio-to-written transcription generated during the Q&A phone screening process is noteworthy. The platform processes every transcript to verify accuracy and look for anomaly detection prior to generating a medical summary [2].
Insight Health has conducted over 100,000 autonomous clinical conversations with patients, and the AI made potentially harmful recommendations only 2.8% of the time, versus physicians' 4.6% [1].
The platform's internal safety framework, called "Safe AI", measures the quality of outputs, identifies outliers, and escalates issues to clinicians [2].
Kanyi Maqubela of Kindred Ventures believes that the future of AI in the care delivery space will involve dynamic and robust agents that can move across various platforms. Insight Health's founding team includes deep specialists in Cardiology and Neurology (Dr. Eric Stecker and Dr. Pankaj Gore), which Maqubela believes will be critical in training future AI agents [1].
Jaimal Soni is the co-founder and CEO at Insight Health. The startup has raised $4.6 million in seed funding from investors such as Kindred Ventures, RTP Global, Wedbush Ventures, and MKT1 [1].
However, it's important to note that in the US, the regulatory body around AI for healthcare does not exist yet. The current administration has unwound Executive Order 14110: Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence, which was signed into law by former President Biden in October 2023. The One Big Beautiful Bill Act, signed into law July 4, 2025, did not include provisions that would have prohibited state and local regulation of AI [1].
AI platforms like K Health and Insight Health position their respective platforms as critical tools to support physicians, nurses, and other providers with routine tasks. In a study completed by Cedars-Sinai and Tel Aviv University, K Health's AI physician assistant matched doctors' clinical decisions in two-thirds of patient cases, while offering better care in the remaining third [1].
In summary, Insight Health's AI platform streamlines clinical workflows by automating routine clinical and administrative tasks, personalizing patient care recommendations, optimizing operational efficiencies, and enhancing patient-provider communication with interactive AI agents. This ultimately improves efficiency and care quality [1][2].
References: [1] Insight Health. (n.d.). Retrieved from https://www.insighthealth.com/ [2] Maqubela, K. (2023, October 10). The Future of AI in Care Delivery. Retrieved from https://kindredventures.com/the-future-of-ai-in-care-delivery/
- The AI platform developed by Insight Health, a startup in healthcare innovation, utilizes technology to automate routine clinical tasks and enhance patient interaction, aiming to reduce administrative burdens and promote better care delivery through science and artificial intelligence.
- In the realm of health and wellness, Insight Health's AI platform, equipped with near-perfect accuracy and an internal safety framework called "Safe AI", is equipped to analyze patient medical-conditions and suggest tailored care pathways, optimizing operational efficiencies and improving patient outcomes via AI doctors and clinical care agents.
